How to get after-sales service if solar panels are damaged?
Our solar panels come with long-term warranty. If problems such as no power output, abnormal power attenuation, water leakage or micro-cracks occur, contact our customer service with order information, site photos and fault description. We provide professional technical inspection, replacement, maintenance and remote technical support.
Are solar panels vulnerable to hail and lightning strikes?
Standard solar panels adopt high-strength tempered glass with good hail resistance. The whole system is equipped with lightning protection and grounding design to defend ordinary lightning risks with standard installation. Excluding force majeure natural disasters such as extreme heavy hail and severe thunderstorms.